Privacy Policy
Last updated: July 2026
Introduction
High Smart Home (“we”, “our”, or “us”) operates highsmarthome.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
By using our website you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following information when you place an order or create an account:
- Full name
- Email address
- Phone number
- Delivery address
- Payment information — processed securely by Paystack, not stored on our servers
- Order history and transaction details
- Device and browsing information via cookies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and delivery updates
- Respond to your enquiries and customer service requests
- Send promotional emails and newsletters — only if you have opted in
- Improve our website and shopping experience
- Comply with legal obligations
How We Protect Your Information
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All online payments are processed through Paystack using industry-standard SSL encryption.
We do not sell, trade, or transfer your personal information to third parties without your consent except as required to fulfill your order — for example sharing your delivery address with our logistics partner GIGL.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site performance.
You can choose to disable cookies through your browser settings. However disabling cookies may affect the functionality of certain parts of our website.
Third Party Services
We use the following third party services that may collect and process your data:
- Paystack — payment processing
- GIGL — order delivery and logistics
- Brevo — email marketing and transactional emails
- Meta (Facebook/Instagram) — advertising and analytics
- Google Analytics — website traffic analysis
Each of these services has their own privacy policy governing how they handle your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing emails at any time by clicking unsubscribe
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights contact us at [email protected]
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order records are typically retained for 5 years for accounting purposes.
Children’s Privacy
Our store is not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy please contact us:
- Email: [email protected]
- Website: highsmarthome.com/contact
- Address: Lagos, Nigeria